FAQs

Shipping

Your order is processed within 24/48 hours in our warehouse.

Delivery times in mainland France vary depending on the carrier chosen:

- Colissimo undertakes to deliver to your home within 2/3 working days against signature

- Mondial Relay undertakes to deliver to you in 3 to 5 working days at a relay point

For shipments abroad, delivery times vary from 5 to 7 days.

Once your order is placed, you will receive an order confirmation email. Once your order has been shipped, you will receive a second email with a tracking number. You can track your order on the chosen carrier's website.

Back

To make a return, you have 14 days after receiving it to return it to us. To do this, contact customer service by email at aliamswim@gmail.com

Yes, you have 14 days to return the item to us in its original packaging. Once your order is received, you will receive your refund within 7 to 14 days.

I would like to contact Aliam

You can reach us by email at aliamswim@gmail.com from Monday to Friday, 9 a.m. to 6 p.m. We expect your email to be processed within 24 to 48 hours.